IT Empowerment or Exclusion? The Dilemma of Online Government Advisory Services
Currently there are two prevailing strands of thought related to government online advisory services. One school considers the empowerment effect of online advisory systems on citizens and claims that such systems, when appropriately designed, can lead to empowerment outcomes including a better sense of control and better perceived power relative to government officials. On the other hand, the phenomena of the digital divide or digital exclusion is discerned - where there are excluded and...[Show more]
|Collections||ANU Research Publications|
|Source:||Proceedings of the 21st Australasian Conference on Information Systems|
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