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The Role of Continuous Trust in Information Systems Continuance

Hoehle, Hartmut; Huff , Sid; Goode, Sigi


This study examines the role of continuous trust (i.e., trust which develops over time as a result of continuing interactions) in determining a user's continuing intention to use Internet banking services. This study stands in contrast to the large majority of research concerning trust and IT adoption, in that it focuses on continuous trust (as opposed to initial trust) and on a user's continuing intention to use an information system as opposed to the initial adoption decision. Data were...[Show more]

CollectionsANU Research Publications
Date published: 2012
Type: Journal article
Source: Journal of Computer Information Systems


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