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Encouraging participation in virtual community with classified facilitation mechanisms: A perspective from online communication needs and behaviors

Chang, Michael; Gregor, Shirley


Based on a literature review and three focused group sessions involving a total of 30 experienced designers of virtual community, this research examines design principles of computer-mediated facilitation mechanisms from the perspective of meeting participants' online communication needs. The design principles are classified into three categories based on members' intrapersonal, interpersonal and group communication needs and behaviors. The findings address the importance of understanding the...[Show more]

CollectionsANU Research Publications
Date published: 2011
Type: Conference paper
Source: Proceedings - 2011 International Conference on Advances in Social Networks Analysis and Mining, ASONAM 2011
DOI: 10.1109/ASONAM.2011.93


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