Essers, Geurt; Dielissen, Patrick; Van Weel, Chris; van der Vleuten, C. P. M.; van Dulmen, Sandra; Kramer, Anneke
Communication assessment in real-life consultations is a complex task. Generic assessment instruments help but may also have disadvantages. The generic nature of the skills being assessed does not provide indications for context-specific behaviour required in practice situations; context influences are mostly taken into account implicitly. Our research questions are: 1. What factors do trained raters observe when rating workplace communication? 2. How do they take context factors into account...[Show more]
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