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Community expectations and anticipated outcomes for crisis support services—Lifeline Australia

Ma, Jennifer; Batterham, Philip; Kolves, Kairi; Woodward, Alan; Bradford, Sally; Klein, Britt; Titov, Nickolai; Mazzer, Kelly; O'Riordan, Megan; Rickwood, Debra


Crisis lines provide a critical first line of mental wellbeing support for community members in distress. Given the increasing referral to such services, there is a need to understand what the expectations of the community are around the role of such services in our public health responses. A computer assisted telephone interview was undertaken between 28th October and 30th November 2019. The aim was to explore expectations and anticipated outcomes of Lifeline Australia's crisis support...[Show more]

CollectionsANU Research Publications
Date published: 2021
Type: Journal article
Source: Health and Social Care in the Community
DOI: 10.1111/hsc.13557
Access Rights: Open Access


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