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Axiomatic Theories and Improving the Relevance of Information Systems Research

Lee, Jae Kyu; Park, Jinsoo; Gregor, Shirley; Yoon, Victoria


Governments are increasingly relying on algorithmic decision-making (ADM) to deliver public services. Recent information systems literature has raised concerns regarding ADM’s negative unintended consequences, such as widespread discrimination, which in extreme cases can be destructive to society. The extant empirical literature, however, has not sufficiently examined the destructive effects of governmental ADM. In this paper, we report on a case study of the Australian government’s “Robodebt”...[Show more]

CollectionsANU Research Publications
Date published: 2021
Type: Journal article
Source: Information Systems Research
DOI: 10.1287/isre.2020.0958
Access Rights: Open Access


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