State of psychological contract: manager and employee perspectives within an Australian credit union
Purpose - To identify and describe work environment conditions that give rise to a shared or different state of the psychological contract for managers and employees. Design/methodology/approach - Semi-structured interviews conducted with seven managers and 12 employees within an Australian credit union. Questions relate to the causes (work environment conditions) and content (salary, recognition and rewards, trust and fairness, open/honest communication) of the psychological contract....[Show more]
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