Explanation from knowledge-based systems and cooperative problem solving: An empirical study
Explanations are expected to play an important role when knowledge-based systems are used for cooperative problem solving. In this context both human and machine contribute to the procedures, constraints and strategies used in the problem-solving process. An increased need for explanations in this context is congruent with a cognitive-effort perspective and the Production Paradox observed with on-line help systems. This article describes an investigation of the role of explanations in...[Show more]
|Collections||ANU Research Publications|
|Source:||International Journal of Human-Computer Studies|
|01_Gregor_Explanation_from_2001.pdf||517.33 kB||Adobe PDF||Request a copy|
|02_Gregor_Explanation_from_2001.pdf||493.72 kB||Adobe PDF||Request a copy|
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