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Describing the distribution of engagement in an Internet support group by post frequency: A comparison of the 90-9-1 Principle and Zipf's Law

Carron-Arthur, Brad; Cunningham, John; Griffiths, Kathleen


Sustainable online peer-to-peer support groups require engaged members. A metric commonly used to identify these members is the number of posts they have made. The 90-9-1 principle has been proposed as a 'rule of thumb' for classifying members using this

CollectionsANU Research Publications
Date published: 2014
Type: Journal article
Source: Internet Interventions
DOI: 10.1016/j.invent.2014.09.003
Access Rights: Open Access


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