Describing the distribution of engagement in an Internet support group by post frequency: A comparison of the 90-9-1 Principle and Zipf's Law
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Carron-Arthur, Brad; Cunningham, John; Griffiths, Kathleen
Description
Sustainable online peer-to-peer support groups require engaged members. A metric commonly used to identify these members is the number of posts they have made. The 90-9-1 principle has been proposed as a 'rule of thumb' for classifying members using this
Collections | ANU Research Publications |
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Date published: | 2014 |
Type: | Journal article |
URI: | http://hdl.handle.net/1885/22422 |
Source: | Internet Interventions |
DOI: | 10.1016/j.invent.2014.09.003 |
Access Rights: | Open Access |
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01_Carron-Arthur_Describing_the_distribution_of_2014.pdf | 1.03 MB | Adobe PDF |
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