Skip navigation
Skip navigation

Organizing actor Engagement: A platform perspective

Blasco-Arcas, Lorena; Alexander, Matthew; Sörhammar, David; Jonas, Julia M; Raithel, Sascha; Chen, Tom

Description

Research on engagement has shifted to a systemic, rather than a dyadic, view that considers the engagement of multiple actors in complex business settings. Existing literature suggests that actor engagement in business settings is dependent on, and inextricably linked with, service ecosystems, platforms, and the value co-creation process. However, despite its potential to deliver strong performance for organizations, actor engagement in complex business settings has yet to be examined...[Show more]

CollectionsANU Research Publications
Date published: 2020
Type: Journal article
URI: http://hdl.handle.net/1885/217296
Source: Journal of Business Research
DOI: 10.1016/j.jbusres.2020.06.050

Download

File Description SizeFormat Image
01_Blasco-Arcas_Organizing_actor_Engagement%3A_A_2020.pdf448.02 kBAdobe PDFThumbnail


Items in Open Research are protected by copyright, with all rights reserved, unless otherwise indicated.

Updated:  19 May 2020/ Responsible Officer:  University Librarian/ Page Contact:  Library Systems & Web Coordinator