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Managing the Demand for Police Services, or How to Control an Insatiable Appetite

Fleming, Jenny; Grabosky, Peter


As the policing role expands, police in most western democratic societies strive to meet the demands of an increasingly expectant public. How to maintain the myth that they can be everywhere and do anything regardless of their capacity? How to maintain their customer focus and reputation for efficient and effective service delivery in the face of chronic resource restraint? How to encourage the public to play a greater role in attending to their own security needs, without communicating to...[Show more]

CollectionsANU Research Publications
Date published: 2009
Type: Journal article
Source: Policing: A Journal of Policy and Practice
DOI: 10.1093/police/pap019


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