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Perceived quality, authenticity, and price in tourists’ dining experiences: Testing competing models of satisfaction and behavioral intentions

Muskat, Birgit; Hortnagl, Tanja; Prayag, Girish; Wagner, Sarah


This study examines tourists' dining experiences and tests competing models of predictors of satisfaction and behavioral intentions. Specifically, we examine the influence of service quality, quality of environment, food quality, price fairness, authenticity and tourist satisfaction on behavioral intentions. Within the context of mountain hut casual ethnic restaurants and a survey of 304 respondent tourists, we apply PLS-SEM to test both the baseline and the competing, hierarchical latent...[Show more]

CollectionsANU Research Publications
Date published: 2019-01-21
Type: Journal article
Source: Journal of Vacation Marketing
DOI: 10.1177/1356766718822675
Access Rights: Open Access


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