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Training in communication and interaction during shift-to-shift nursing handovers in a bilingual hospital: A case study

Pun, Jack; Chan, Angela E; Eggins, Suzanne; Slade, Diana


Aim: To explore the perceptions and practices of nurses on handovers. Background: At handover, accountability must be transferred to ensure a consistent quality of patient care. Studies highlighted unstructured handovers as a major factor contributing to critical incidents. The design of handover training requires a systematic method for evaluating nurses' practices. Design: An explorative case study, qualitative design that combined ethnography with discourse analysis. Methods: A training...[Show more]

CollectionsANU Research Publications
Date published: 2020
Type: Journal article
Source: Nurse Education Today
DOI: 10.1016/j.nedt.2019.104212


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