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Managing Uncertainty During the Communication of Diagnostic Test Information Between Patients and Clinicians in Australian Emergency Care

Miao, Melissa; Dahm, Maria; Li, Julie; Thomas, Judith; Georgiou, Andrew


We sought (a) an inductive understanding of patient and clinician perspectives and experiences of the communication of diagnostic test information and (b) a normative understanding of the management of uncertainty that occurs during the clinical encounter in emergency care. Between 2016 and 2018, 58 interviews were conducted with patients and nursing, medical, and managerial staff. Interview data were sequentially analyzed through an inductive thematic analysis, then a normative theory of...[Show more]

CollectionsANU Research Publications
Date published: 2020-04-04
Type: Journal article
Source: Qualitative Health Research
DOI: 10.1177/1049732320913037


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