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Values and the Legitimacy of Third Sector Service Delivery Organizations: Evidence from Australia

Nevile, Ann


The values espoused by third sector service delivery organizations form the basis of normative claims of legitimacy. Such claims are subject to on-going debate with critics arguing that third sector service delivery organizations do not truly represent the views of those they are trying to assist or that they often fail to institutionalize their values in their relationships with service users. Using instrumental case studies of six social welfare programs in three cities in Australia, this...[Show more]

CollectionsANU Research Publications
Date published: 2009
Type: Journal article
Source: Voluntas: international journal of voluntary and non-profit organizations
DOI: 10.1007/s11266-008-9078-4


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