The Effect of Accelerating Migration of Services to Digital Channels on the Elderly
In this paper, the effect of the ongoing migration of government and commercial services to the Web is examined. We report on preliminary results from the qualitative analysis of the experiences of a representative focus group of Australian citizens age 65 and over, who reside in the Australian Capital Territory (ACT).
|Collections||ANU Research Publications|
|Source:||WebSci 2017 - Proceedings of the 2017 ACM Web Science Conference|
|01_Masterton+Perry_The_Effect_of_Accelerating_2017.pdf||762.69 kB||Adobe PDF||Request a copy|
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