Graham, Timothy; Henman, Paul
Nowadays, the web offers a world of choice, providing millions of options at the click of a button. Web-based platforms such as Amazon.com and Yelp.com provide users with a range of tools and functionalities to navigate and compare options within a complex and bewildering landscape of choice. Whilst such websites afford users the feeling of objective and ‘free’ choice, it is also clear that the design features and architecture of websites have strategic affordances for structuring choice in...[Show more]
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