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Experts and likely to be closed discussions in question and answer communities: An analytical overview

Procaci, Thiago B.; Siqueira, S; Nunes, Bernardo Pereira; Nurmikko-Fuller, Terhi


How do important members of online Question & Answer communities (who we call experts) behave? And how do they influence the discussions in which they take part? This work reports on an investigation into these questions, which we answer through analyses exploring metrics, machine learning classifiers, and recommendations. We report on several findings: the degree of expertise correlates to behavioral patterns, whereby experts would rarely ask for help, and instead, predominantly provide...[Show more]

CollectionsANU Research Publications
Date published: 2019
Type: Journal article
Source: Computers in Human Behavior
DOI: 10.1016/j.chb.2018.06.004


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