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IT-Mediated Social Interactions and Knowledge Sharing: Role of Competence-Based Trust and Background Heterogeneity

Qureshi, Israr; Fang, Yulin; Haggerty, Nicole; Compeau, Deborah R; Zhang, XiaoJie


In the knowledge‐based economy, organizational success is dependent on how effectively organizational employees share information. Many studies have investigated how different types of communication activities and communications media influence knowledge sharing. We contribute to this literature by examining increasingly prevalent yet understudied IT‐mediated social interactions and their effects on knowledge sharing among employees in comparison to face‐to‐face social connections. By...[Show more]

CollectionsANU Research Publications
Date published: 2018
Type: Journal article
Source: Information Systems Journal
DOI: 10.1111/isj.12181


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