Kim, Kyu-Sik; Martin, Nigel
This paper presents the research framework and early results from a study that is exploring the use of Videoconferencing Systems (VCS) and its influences and impacts on worker productivity within a professional services firm. Worker productivity is the quantity of output produced with optimum quality of work and is
measured by examining the comparative resources consumption in physical and VCS enabled tasks. The theory framework is based on a combination of Media Richness Theory, Task...[Show more]
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