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Methods for delivering complex social services: exploring adaptive management and regulation in the Australian National Disability Insurance Scheme

Carey, Gemma; Matthews, Mark


In the wake of new public management, and with the emergence of new public governance, a number of challenges remain unsolved in the field of public service governance and management. In this paper, we use the example of the Australian National Disability Insurance Scheme to show how we might deal with the design and implementation of a public service reform within the context of new public governance. We argue that governments need to develop greater openness to risk and policy experimentation...[Show more]

CollectionsANU Research Publications
Date published: 2016
Type: Journal article
Source: Public Management Review
DOI: 10.1080/14719037.2016.1148194
Access Rights: Open Access


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