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Preferences, predictions and patient enablement: a preliminary study

Brusse, Carl; Yen, Laurann E

Description

BACKGROUND: The widely used patient enablement instrument (PEI) is sometimes contrasted against measures of patient satisfaction as being a more objective measure of consultation quality, in that it is less likely to be positively influenced by fulfilling pre-existing expectations for specific consultation outcomes (such as prescriptions or referrals). However the relationship between expectation and enablement is underexplored, as is the relationship between ‘expectation’ understood as a...[Show more]

CollectionsANU Research Publications
Date published: 2013-08-14
Type: Journal article
URI: http://hdl.handle.net/1885/10589
Source: BMC Family Practice 14 (2013): 116/1-7
DOI: 10.1186/1471-2296-14-116

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