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Champions, converts, doubters, and defectors: The impact of shifting perceptions on momentum for change.

Jansen, Karen; Shipp, Abbie; Michael, Judd

Description

Maintaining momentum is a key influence on the ultimate success of large-scale change. In this paper, we develop theory to explain how stable versus shifting change-supportive perceptions over time differentially influence the perceived momentum associated with goal-directed change (i.e., change-based momentum). We use cross-level polynomial regression and data obtained early and 1 year later within an organization implementing a lean manufacturing transformation to model changes in individual...[Show more]

dc.contributor.authorJansen, Karen
dc.contributor.authorShipp, Abbie
dc.contributor.authorMichael, Judd
dc.date.accessioned2016-06-14T23:21:06Z
dc.identifier.issn0031-5826
dc.identifier.urihttp://hdl.handle.net/1885/103718
dc.description.abstractMaintaining momentum is a key influence on the ultimate success of large-scale change. In this paper, we develop theory to explain how stable versus shifting change-supportive perceptions over time differentially influence the perceived momentum associated with goal-directed change (i.e., change-based momentum). We use cross-level polynomial regression and data obtained early and 1 year later within an organization implementing a lean manufacturing transformation to model changes in individual perceptions. Results suggest that momentum perceptions are higher for "Champions" (stable and high perceptions over time) as compared to "Converts" (increasing perceptions over time), but momentum perceptions are lower for "Defectors" (decreasing perceptions over time) as compared to "Doubters" (stable and low perceptions over time). We find that even if participants converge upon change-supportive perceptions later in the change process, early divergent perceptions influence subsequent momentum for the change. These findings highlight the important role of temporal shifts in perceptions for organizational change processes.
dc.publisherBlackwell Publishing Ltd
dc.sourcePersonnel Psychology
dc.titleChampions, converts, doubters, and defectors: The impact of shifting perceptions on momentum for change.
dc.typeJournal article
local.description.notesImported from ARIES
local.identifier.citationvolumeArticle first published online: 20 NOV 2015
dc.date.issued2015
local.identifier.absfor150311 - Organisational Behaviour
local.identifier.ariespublicationu4119614xPUB10
local.type.statusPublished Version
local.contributor.affiliationJansen, Karen, College of Business and Economics, ANU
local.contributor.affiliationShipp, Abbie, Texas Christian Univeristy
local.contributor.affiliationMichael, Judd, The Pemmsylvania State Univeristy
local.description.embargo2037-12-31
local.bibliographicCitation.startpage1
local.bibliographicCitation.lastpage53
local.identifier.doi10.1111/peps.12120
local.identifier.absseo970115 - Expanding Knowledge in Commerce, Management, Tourism and Services
dc.date.updated2016-06-14T08:59:01Z
local.identifier.scopusID2-s2.0-84947784629
CollectionsANU Research Publications

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