An integrative model of IT-enabled organizational transformation: A multiple case study
Purpose – Despite much research on information technology (IT)-enabled organizational transformation (OT), there are still many issues to be addressed. The purpose of this paper is to fill this gap by proposing an integrative model that includes specific transformation resources, capabilities, and outcomes pertaining to the success of IT-enabled OT. Design/methodology/approach – Using the resource-based view, organizational learning theory, and business process reengineering, the authors...[Show more]
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