The Australian Capital Territory Patient Enablement and Satisfaction Study (ACTPESS): A mixed methods study examining the impact of nursing care on the quality of care in Australian general practice
BACKGROUND: In response to demographic changes, increasing rates of chronic disease and demand for primary health care services, since the early 2000’s Australia has increased the number and roles of general practice nurses (GPNs). There is a scarcity of evidence establishing whether the increased availability and use of nursing care in general practice has resulted in improved patient outcomes. Two key quality outcomes – patient satisfaction and enablement – have been examined extensively as...[Show more]
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