The isolated warrior: the impact of everyday forms of individual public servants’ resistance on new public management reforms in Sri Lanka
This paper analyses the impact of the everyday forms of resistance performed by individual public servants following the implementation of New Public Management (NPM) reforms in Sri Lanka. Many elements of the NPM reforms, such as productivity improvement and performance targets affect individual public servants in a highly personalised nature. For this reason they are unable to garner the widespread support required to prompt collective action as form of resistance. This paper argues that...[Show more]
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