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The effect of accelerating migration of services to digital channels on the elderly

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Date

2017-06-25

Authors

Perry, Ann Masterton
Nurmikko-Fuller, Terhi

Journal Title

Journal ISSN

Volume Title

Publisher

Association for Computing Machinery (ACM)

Access Statement

Research Projects

Organizational Units

Journal Issue

Abstract

In this paper, the effect of the ongoing migration of government and commercial services to the Web is examined. We report on preliminary results from the qualitative analysis of the experiences of a representative focus group of Australian citizens age 65 and over, who reside in the Australian Capital Territory (ACT).

Description

Keywords

Accessibility, Aging populations, Qualitative analysis, Seniors

Citation

URI

https://hdl.handle.net/1885/733797525

Collections

ANU Research Publications

Source

Type

Conference paper

Book Title

WebSci 2017 - Proceedings of the 2017 ACM Web Science Conference

Entity type

Publication

Access Statement

License Rights

DOI

10.1145/3091478.3098867

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