The effect of accelerating migration of services to digital channels on the elderly

Authors

Perry, Ann Masterton
Nurmikko-Fuller, Terhi

Journal Title

Journal ISSN

Volume Title

Publisher

Association for Computing Machinery (ACM)

Access Statement

Research Projects

Organizational Units

Journal Issue

Abstract

In this paper, the effect of the ongoing migration of government and commercial services to the Web is examined. We report on preliminary results from the qualitative analysis of the experiences of a representative focus group of Australian citizens age 65 and over, who reside in the Australian Capital Territory (ACT).

Description

Citation

Source

Book Title

WebSci 2017 - Proceedings of the 2017 ACM Web Science Conference

Entity type

Publication

Access Statement

License Rights

Restricted until