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Browsing by Author Patterson, Paul G

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Brave new world: service robots in the frontline

Author(s)Wirtz, Jochen; Patterson, Paul G; Kunz, Werner H, et al
TypeJournal article
Date Published2018
Date Created-

Service robots, customers and service employees: what can we learn from the academic literature and where are the gaps?

Author(s)Lu, Vinh; Wirtz, Jochen; Kunz, Werner H, et al
TypeJournal article
Date Published2020
Date Created-
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