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Browsing by Author Entrekin, Lanny

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Examining the effects of internal and external team learning on team performance

Author(s)Chan, Christopher; Pearson, C J; Entrekin, Lanny
TypeJournal article
Date Published2003
Date Created-

Psychometric Assessment of the Perception of Service Quality

Author(s)Chan, Christopher; Entrekin, Lanny; Anderson, Caryn
TypeJournal article
Date Published2003
Date Created-
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